We sincerely apologize, but we cannot accept changes to your order after it has been confirmed.

Due to our system's design, which prioritizes rapid shipping, changes cannot be made to orders placed through our system.
Please review your order details before proceeding.

After your order is completed, you will receive an automated confirmation email.

If you do not receive an email, please check the following:

• Has it been sorted into your spam folder?
  
• Please check if the email address you registered is correct.
  
• Have you configured your email settings to allow receiving emails from "zirara.official@gmail.com (your company domain)"?
  

If you still haven't received the email after checking the above, please contact us via the inquiry form.

We sincerely apologize, but we cannot accept changes to your order after it has been confirmed.

Due to our system's design, which prioritizes rapid shipping, changes cannot be made to orders placed through our system.
Please review your order details before proceeding.

Typically, products are delivered within approximately 10-20 business days after your order is placed.

Orders will be shipped within 3-10 days. (Please note that it may take longer depending on product availability.)

We will notify you by email once your order has been shipped.

*Due to high order volume, delivery times may vary slightly.

Changes can be made within 2 business days of placing your order.

No changes can be made after the above period has elapsed.

The following payment methods are available:

・Credit card

(Visa / Mastercard /AMERICAN EXPRESS /JCB)

Paydy

・PAYPAY

・Merpay

・PAYPAL

*Depending on the payment method, you may be required to pay before the product arrives. Please consider the product arrival time and the payment deadline when making your purchase. We are unable to extend or adjust the payment deadline.

We do not issue receipts.

Issuing a receipt when purchasing through an online shop constitutes "duplicate issuance," and both the buyer and seller could be charged with "forgery of a private document with a seal."

Therefore, please use the statement issued by each payment method as your receipt.

- For credit card payments → Statement of account

- For convenience store payments → You will receive a receipt at the store.

- For carrier billing → Statement from your mobile carrier

- If paying by bank transfer → Bank transfer receipt

Quote: https://baseu.jp/17066#to-3

(Beware of duplicate issuance! Rules for issuing receipts at online shops)

Please understand the above before making your purchase.

We sincerely apologize, but we do not accept cancellations after an order has been completed.

Because we begin preparing your order for shipment immediately after it is confirmed, our system does not allow for cancellations.

Please carefully check the product details, size, and shipping address before placing your order.

If you find any defects, please contact us via the chatbot in the bottom right corner.

AI or customer support can help resolve your issue.

Please note that changes to size or color are not eligible for return or exchange.